Policies / Terms
The agreement between you and MTech Repair when you request, book or hand over a repair or a build. Plain language, no surprises: you approve the price before work starts, and the work carries a 90-day warranty.
Last updated November 10, 2026
MTech Repair is an independent repair business based in Flemington, New Jersey, serving local customers in Hunterdon, Somerset and Warren counties and mail-in customers across the United States. By requesting a repair, booking a handover or sending a device in, you agree to these terms.
Every price is confirmed before work starts. iPhone screen and battery prices are set by model and published on the price matrix. Computer work and custom builds are quoted after a diagnostic, with parts and labor itemized.
If we open a device and find something the quote did not cover, we contact you with the revised figure. Nothing extra is done and no extra part is ordered until you approve it. If you decline, the device goes back to you in the condition we received it, subject to any diagnostic charge stated in your quote.
Same-day turnaround is normal for iPhone screens and batteries on local drop-offs, and most other repairs finish in a few days. Custom builds usually take three to six days once parts are ordered. Any timing we give is an estimate based on parts availability and the workload at the time, not a guaranteed delivery date.
Back up your device before handover and remove anything you cannot afford to lose. Sign out of accounts or disable activation locks when the repair requires it, and tell us about any previous repair, liquid exposure or physical damage you know about, because it changes what is possible and what is safe to do.
Devices not collected within a reasonable period after we tell you they are ready may be subject to storage limits. We will always try to reach you first.
Parts are described in your quote. New parts are used unless the quote says otherwise, and any part we supply is covered by the warranty on this site. We do not use parts we cannot stand behind, and we will tell you when a repair needs a part that is no longer manufactured.
We work on iPhone and on Windows laptops and desktops, including custom builds. We do not service Macs or other Apple computers. We may decline a device that is reported stolen, that carries an activation lock we cannot clear with your help, or that is in a condition where a repair would be unsafe or misleading to attempt.
Workmanship and parts we supply are covered for 90 days from the date of repair, under the terms on the warranty page. The warranty covers the repair we performed, not the whole device, and it does not cover new damage.
Our responsibility for a device in our care is limited to the cost of the repair you approved, and to the value of the device where our own handling caused the loss. We are not responsible for data loss, for lost revenue or business interruption, or for pre-existing faults that appear during a repair we warned you about.
Where a repair fails within the warranty period, our obligation is to put it right or refund what you paid for that repair. That is the extent of it.
Payment is due when the repair is complete and before the device goes back to you, unless something different was agreed in writing. Builds may need a deposit for parts, and if so it is stated in the quote.
Prices, guides and turnaround notes on this site are kept current, but the confirmed quote for your specific device always wins over anything published here. Guide content is general information, not advice about your particular device, and following it is at your own risk.
These terms are governed by the laws of the State of New Jersey. If something in them is unenforceable, the rest still applies. We may update these terms, and the date at the top of the page shows when they last changed.
Something here that does not match your situation? Ask before you send the device in and we will answer in plain language.