Computer repair / Flemington, NJ
Remote computer support
Plenty of Windows problems do not need the machine on a bench: a printer that will not connect, mail that will not sync, a browser or a driver that broke. Remote support is $79 to $99 and skips the trip entirely.
The price
$79-$99
Flat, agreed before the session starts. If the machine cannot connect, there is no charge and it becomes a drop-off instead.
- $79-$99
- Flat per session, agreed up front
- No trip
- Anywhere in the US, same time zone
- Warranty
- 90 days on the work performed
Diagnosis
What suits remote support
- Printer, scanner or email that stopped working
- Windows updates that fail repeatedly
- Browser settings, accounts and sync issues
- Software installs, setup and configuration
Scope
What a session covers
- A secure remote connection you watch and can end any time
- The fix, done live rather than explained back to you
- A short explanation of what broke
- A written note of what changed, for your records
How it runs
Describe the fault, then watch the fix happen.
01
Describe the symptom
A short description is usually enough to know whether the job suits remote work or needs the machine in hand.
02
Agree the flat rate
The session rate is confirmed before you connect, so there is no meter running while you talk.
03
Fix it live
You watch the whole session and can end it at any point. Anything needing hardware becomes a drop-off, quoted separately.
Questions
Remote computer support, answered.
What remote work covers, and where it stops being enough.
Computer guides
Diagnose it before you pay for it.
Slowness, malware, boot failures and data loss, each with the real repair cost on this bench.
Is an old PC worth upgrading?
Millions of perfectly usable machines are stuck on an unsupported operating system, and the honest answers range from a small upgrade to a new machine. Here is how to tell which case you are in.
Read the guideWhy your laptop got slow
Nine out of ten slow laptops we see are waiting on a mechanical hard drive or swapping memory to disk. Both are fixable in an afternoon, usually without reinstalling anything.
Read the guideVirus & malware removal
A real malware removal is a forensic cleanup of persistence points, not a scan-and-restart. Here is what we remove, in what order, and what it costs.
Read the guideBook a remote session.
Software, accounts and setup are handled remotely. Hardware faults still need the bench.