HP laptop screen replacement
HP laptops arrive in two shapes: consumer Pavilion and Envy machines with plastic hinge anchors, and business ProBook and EliteBook units that come apart cleanly and use standard panels.
Pavilion, Envy, ProBook and EliteBook · $49 diagnostic, waived when you go ahead
90-day warranty
Workmanship covered on every repair
Quote before work
You approve the price first
Same-day screens
45-60 min on local drop-offs
Tracked both ways
Mail-in shipping is tracked and insured
Your data stays yours
Handled only with your permission
The panel
What a HP screen job involves.
Getting the panel specification right is most of the job. Six things have to match before the part is ordered.
Matched before ordering
- Panel size and aspect ratio
- Resolution and panel type: HD, full-HD, IPS, OLED
- Refresh rate, where the machine shipped with a fast panel
- Connector type and pin count
- Touch digitizer, bonded or separate
- Bezel and hinge condition, since a broken mount cracks the new panel too
The HP spare part number printed on the panel (L5xxxx-001 and similar) is the surest match. One model number can hide two or three different panels in the same family.
How HP panels fail
- Pavilion hinges stiffen, the bezel separates at the corner, and the panel cracks inward from where the hinge lost its anchor.
- Envy and Spectre lids are thin aluminium, so a knock on the back of the lid can crack the panel without leaving a mark on the outside.
- ProBook and EliteBook screens are the cheapest HP jobs here: standard panels, standard connectors, and a lid that opens without a fight.
A crack that runs in from a corner is usually a hinge pushing the lid. That gets repaired in the same job, or the new panel fails the same way.
Pricing
How a screen replacement is priced.
- 01
Diagnostic, $49
30 to 45 minutes. Confirms the panel and checks whether the display cable, board or hinge is also at fault. The fee comes off the bill when you go ahead.
- 02
The panel quote
The exact part is sourced and priced before anything is ordered. Panels vary widely by size, resolution, refresh rate and touch, so the quote names the part rather than a made-up range.
- 03
Fitting and testing
Installed, tested at full brightness, bezel and hinges checked, and covered by the 90-day workmanship warranty.
- Turnaround
- A swap is a bench job of one to two hours once the part is in. Most local machines go home the same day.
- Your data
- A screen job does not touch the drive. Nothing is reinstalled, reset or restored.
- Honest answer
- If the panel plus labor costs more than the machine is worth, you get that answer instead of a repair.
Questions
HP screen questions, answered.
What the part costs, whether the hinge is involved, and what happens to your files.
Screens
Other laptop brands.
The same panel-matching process for every Windows machine on the bench.
- AcerAspire, Swift, Nitro and PredatorScreen replacement
- HPPavilion, Envy, ProBook and EliteBookYou are here
- DellInspiron, Latitude, Vostro and XPSScreen replacement
- LenovoIdeaPad, ThinkPad, Legion and YogaScreen replacement
- ASUSVivoBook, ZenBook, TUF and ROGScreen replacement
- SamsungGalaxy Book and ChromebookScreen replacement
- ToshibaSatellite, Tecra and PortégéScreen replacement
- MSIModern, Katana, GF/GE and RaiderScreen replacement
Computer guides
Screens, hinges and the faults around them.
What a laptop screen job actually involves, why hinges fail, and when a repair stops being worth the money.
Overheating & fan noise
Heat does not fail loudly. It slows everything down first, then quietly shortens the life of the battery, the drive and the solder joints holding the machine together.
Read the guideCracked laptop screen & hinges
On most laptops the hinge is anchored into plastic. When that anchor gives way, every time you open the lid you are bending the panel it is attached to.
Read the guideLaptop won't charge
A laptop that will not charge is one symptom with four very different causes, and the cost ranges from a cable to a board-level repair. The order you check them in is what saves money.
Read the guideCracked HP screen?
Send the model and a photo of the damage, and the panel price comes back before anything is ordered.