Blue screen, boot loop or no power: how we find the fault without losing your files
A machine that will not start could need a power supply, a stick of RAM, a boot repair, or a new drive. The order you check them in decides whether your files survive.
Data first
is the rule. We pull files off before any repair that could touch the drive, every time.
- Diagnostic is $49 and waived when you go ahead with the repair.
- Windows reinstall or repair: $99 to $119. Hardware faults quoted after diagnosis.
- Nothing is erased without written approval from you.
Four different jobs behind one sentence
My computer will not turn on can mean any of the following, and they have nothing in common except the symptom: no power at all with no lights or fan; power but a black screen; power and a logo followed by a blue screen; or power and a boot loop that never reaches the desktop. Each points at a different subsystem, and treating them all as a Windows problem wastes time and risks data.
- No power: charger, power jack, power supply or the board itself.
- Power with no display: RAM seating, graphics, or the display panel on a laptop.
- Blue screen: a driver, a failing drive, bad memory, or a corrupted Windows install.
- Boot loop: often a failed update combined with an unhealthy drive, sometimes a failing drive alone.
Data comes off first
Before any repair that could touch the drive, the drive is read externally and your files are copied. That is not a formality. A machine that boots five times out of ten is a machine that might not boot after a reinstall attempt, and once a drive is wiped the only remaining option is recovery, which costs more and succeeds less.
If the drive itself is failing, the copy happens before anything else, then the failing part is replaced and the data goes back. Nothing on your machine is erased without your written approval, and we say exactly what will be removed before we do it.
The diagnosis path
We work from the outside in, stopping when the fault is found.
- Power and charger test, including the jack and battery on a laptop, before touching Windows at all.
- POST and memory test, with RAM reseated or swapped to rule out a stick that has drifted.
- Drive health read externally, so a failing drive is identified before hours are spent on software repairs.
- Boot repair: startup repair, boot configuration rebuild, and a restore point if one exists.
- If repair is not possible, a clean Windows install with drivers, updates and your data restored from the copy.
- A 24-hour stability run before the machine goes home, because an intermittent fault that appears once a day is not fixed.
When the honest answer is a new machine
Sometimes the fault is a failed board on a machine that is already old, and the repair costs more than the machine is worth. You still get your data off, you still get a clear explanation, and you get a straight recommendation. We would rather hand you your files and a truthful assessment than sell a repair that will not last.
What it costs
The $49 diagnostic comes off the bill if you proceed. Reinstall or boot repair is $99 to $119, and hardware parts are quoted before they are ordered.
Why MTech Repair
A repair bench, not a mall kiosk.
Diagnostics happen in front of you, parts grades are named before they are ordered, and every device leaves with a tested result rather than a promise.
- Quote first
- You approve the exact price before a single screw comes out.
- 90-day warranty
- Workmanship is covered, on both local and mail-in repairs.
- Same-day bench
- Most phone repairs are finished while you wait, 45 to 60 minutes.
- Tracked both ways
- Mail-in repairs ship insured and tracked in both directions.
Common questions
What people ask before booking this repair
Get it fixed
Two ways to hand it over, one standard of work.
Drop off or meet up around Flemington for same-day service, or mail the device in from anywhere in the US. Computers are tested before and after, and you hear from a technician, not a call center.
Keep reading
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Elsewhere on the bench.
Phones, laptops and gaming PCs share one bench here, so the other two categories are worth a look before you decide.
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Same-day is not a marketing promise, it is a stock question. Here is what decides whether your phone gets fixed today, and which of the three handover methods actually fits where you live.
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